June 1, 2009

Dell won’t take my money, Pt 2

I tried to buy a replacement fuser for my Dell 5110cn printer.

It wasn’t listed on Dell’s website, so I called. Oh, they have fusers in stock, but they won’t sell me one.
I need to have a service contract with them to buy a fuser for this printer!?!?

1) Doesn’t Dell want my money?
2) Doesn’t Dell need my money??
3) Doesn’t Dell know they are not going to get any more of my money?
… I used to purchase Dell laptops and desktops. Why should I buy any more if they treat me this way?

Dell is in trouble.

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