140 characters is all you need!

And why not?

I know that Xerox makes the Dell 5110cn printer.

I found the Xerox Phaser 6360dn that looks nearly identical to the Dell 5110cn.
I bought a Xerox Phaser 6360dn fuser that I thought would work in the Dell 5110cn.

Received the replacement fuser. It looks identical to the Dell fuser.
Put the fuser in the printer. It fits!

Turn the printer on. Get a messsage “CRUM ID 093-964″ “Reseat Fuser”

Found out that there is a CRUMmy chip in the fuser that the Dell printer looks for to make sure that the part you bought is from Dell. The printer will not work with the Xerox Fuser – only with the Dell fuser that has a CRUM chip in it.

Now what? Should I do surgery to see if I can put the CRUM chip in?

I tried to buy a replacement fuser for my Dell 5110cn printer.

It wasn’t listed on Dell’s website, so I called. Oh, they have fusers in stock, but they won’t sell me one.
I need to have a service contract with them to buy a fuser for this printer!?!?

1) Doesn’t Dell want my money?
2) Doesn’t Dell need my money??
3) Doesn’t Dell know they are not going to get any more of my money?
… I used to purchase Dell laptops and desktops. Why should I buy any more if they treat me this way?

Dell is in trouble.

I tried to buy a new laptop from Dell earlier this year.

I waited 3 weeks for it to be built and sent to me. After 3 weeks Dell informed me that they didn’t want to make my laptop.
I said “OK, I’ll buy a Lenovo” and I did.

Have you heard the theory that everyone has a Super Power?

My boss has a Super Power. She says he has Super Vision. We thought he could see thru walls or see what we’re carrying in our pockets… she said No, she has Supervision.

She is a pretty good boss…